Ticket FAQ

Tickets for Los Angeles Sparks games are available through AXS.com, AXS Official Resale, FEVO, and LA Sparks Account Executives. The Los Angeles Sparks may not be able to validate the authenticity of, or provide support in connection with, tickets purchased through any other means.

To create an AXS account, visit the AXS website or download the AXS app. Click on “Sign Up” and follow the prompts to enter your information. After submitting, you will receive a confirmation email to verify your account.

To access your tickets, log into your account via the AXS app or the online Season Ticket Member Fan Portal. Your tickets will be available in the “Your Tickets” section of the Fan Portal for viewing or transferring (but not for entry into the venue).

The LA Sparks Fan Portal serves as a convenient way for Season Ticket Members to manage, transfer, and sell their LA Sparks tickets on the web. If you are a Season Ticket Member, access your LA Sparks Fan Portal here.

To enter the venue, ensure your tickets are ready on your mobile device. Crypto.com Arena is fully digital; entry is only permitted with the barcode displayed in the AXS app. You cannot use the Fan Portal to enter the venue.

After downloading the app and signing in, tap the “Tickets” icon at the bottom of the screen. Your tickets will be listed under the “Upcoming” tab for easy access.

Season Tickets are distributed in advance of the upcoming season. Single Game tickets purchased directly from AXS are delivered immediately upon completion of the transaction. Group Tickets purchased through LA Sparks Account Executives are delivered after tickets are paid in full. Tickets purchased from FEVO are delivered directly to your AXS account once your order is paid for and processed.

Tickets can be transferred via the AXS app, AXS.com, or through the online Season Ticket Member Fan Portal. Log in, select the tickets you wish to transfer, and follow the prompts. For large groups or multiple transfers, it is recommended to use the online Fan Portal for more efficient management.

If you have an AXS account, transferred tickets will automatically appear in your account. If you do not have an account, you will receive an email instructing you to create one to claim the tickets. Follow the steps in the email to complete the process.

No, sending a screenshot of the ticket barcode will not work, as the barcode refreshes frequently. You must use the Transfer feature in the AXS app or the Fan Portal to send tickets. A screenshot of all or part of a ticket (even the barcode) is not valid for entry to a game.

You can verify your transfer history within the AXS app, at AXS.com or through the online Season Ticket Member Fan Portal. Additionally, you will receive an email from AXS confirming the transfer details once it is complete.

Tickets can be sold through AXS Official Resale. Select the tickets you wish to list and tap “Sell.” AXS provides options for when you would like your listing to expire.

AXS Official Resale provides a secure and convenient platform for fans to buy and sell tickets. Fans can list tickets they cannot use, allowing others to purchase tickets delivered directly to their AXS accounts. AXS guarantees every AXS Official Resale ticket is 100% valid. Sellers receive payment via direct deposit.

Yes, you can remove your listing via AXS.com or the AXS app. Sign in, locate the event for which you have a listing, and select “Retract.”

No, Crypto.com Arena is a fully digital venue, and your tickets will be accessible for entry only through the AXS app. You can manage your tickets through the Fan Portal, but you cannot access your tickets for entry through the Fan Portal.

Season Ticket Member contact information may be changed by the account holder by updating the information via the member’s LA Sparks Fan Portal account or sending a request in writing via email to their LA Sparks Membership Account Manager, including account number, seat location, old contact information and updated contact information.

For customer support to purchase tickets online and related issues, you can use the Live Chat feature on AXS’s website or visit the AXS Contact Us support page.

Additional assistance may be available by reaching out to the Crypto.com Arena Box Office at boxoffice@cryptoarena.com or 213-742-7340.

For general LA Sparks ticket questions or inquiries, please email: tickets@la-sparks.com.

WNBA Fan Code of Conduct
The Women’s National Basketball Association, Los Angeles Sparks, and Crypto.com Arena seek to foster a safe, comfortable, and enjoyable sports and entertainment experience. WNBA Fans have a right to expect an environment where there is No Space For Hate:

• Players and fans respect and appreciate each other.
• Guests will be treated in a professional and courteous manner by all arena and team personnel.
• Guests will enjoy the basketball experience free from and without engaging in disruptive behavior, including foul or abusive language, betting-related or other harassment directed towards players or other game participants, and obscene gestures.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
• Guests will sit only in their ticketed seats and show their tickets when requested.
• Guests who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the arena.
• Guests will smoke in designated smoking areas only. Obscene or indecent messages on signs or clothing will not be permitted.
• Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.

The arena staff has been trained to intervene when necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard, or guest services staff member. Guests who choose not to adhere to this Code of Conduct will be subject to penalty including but not limited to, ejection, without refund, revocation of their season tickets, and/or prevention from attending future games. They may also be in violation of local ordinances resulting in possible arrest and prosecution. The WNBA, Los Angeles Sparks and Crypto.com Arena thank you for adhering to the provisions of the WNBA Fan Code of Conduct.